Avoid These E-Commerce Self-Fulfillment Mistakes
You’ve done it! You opened your e-commerce storefront and you’re already getting orders. Now, it’s time to fulfill them. While that may sound simple enough, fulfilling orders on your own may lead to mistakes that can be costly in the contexts of lost sales, returns, and churn.
To avoid making errors, it’s helpful to familiarize yourself with some common warehousing and fulfillment blunders. By learning about these mistakes, you can actively work to avoid them as your business grows.
Poor Warehouse Inventory Organization
If you suffer from poor warehouse inventory organization, you’ve destined your team to make fulfillment mistakes. A disorganized warehouse makes it difficult and time-consuming for pickers to find the products they need to fulfill orders accurately, which can result in increased labor costs.
Do you sell perishables? Disarray in your warehouse may lead to preventable spoilage if things are too chaotic to rotate your goods properly. Disorganization may also make it impossible to know if you have too many or too few of the items you need to fill orders.
At Eleets 3PL, we offer a complete supply chain and logistics solution for e-commerce businesses across verticals. We’ll organize and manage your inventory seamlessly, which will enable us to fulfill your orders quickly and accurately.
Inaccurate Product Information
You might not realize it, but fulfillment starts before you even receive an order. The product descriptions you share on your website and through your other sales channels should tell customers exactly what they can expect when they order something. If your descriptions are inaccurate, at least some of your customers will be disappointed with the items they receive.
Imagine you are the parent of three kids and you need a car that can transport your whole family. You see a three-row SUV online and read that the vehicle can accommodate up to seven passengers. Three days after you buy the automobile online, a two-passenger coupe is delivered to your home. How deceived would you feel?
When you choose our organization as your 3PL logistics partner, you won’t have to worry about the accuracy of your product descriptions. We’ll design your website and ensure all your product information is spot on. As you add new items to your product mix and enhance existing offerings, we’ll update the information on your site for you.
Insufficient Space
Not having enough space is an e-commerce self-fulfillment mistake that can be hard to overcome on your own. A lack of space can make fulfilling orders more dangerous for your pickers because they don’t have room to move around safely. Insufficient space may force you to stack items higher than you’d like, which may result in damaged products.
While you’re probably eager to avoid the issues just mentioned, getting more space might not be a viable option. Renting or buying more space can be expensive, particularly if you’re only going to need the added space to get you through a season.
Eleets 3PL offers an e-commerce warehouse system that solves all the problems affiliated with having too little space. Our system is scalable, meaning it can grow or scale down on an as-needed basis. This proven system is also affordable, so you won’t have to “break the bank” just because you need more space.
To learn more about how well-prepared our Santa Ana, CA warehouse and fulfillment center is to help you avoid common mistakes, contact Eleets 3PL now!